D2C & Ecommerce · AI Customer Support

Shared inbox. COD recovery. Founder off personal WhatsApp.

Beauty, apparel, supplements — COD & support heavy brands

Pains

  • Founder answers 200+ WhatsApp queries/day
  • COD refusals and overdue cash
  • Returns chaos on one phone

Voice · live

  • Outbound for high-value COD confirmation
  • VIP customer callback on angry tickets
  • Missed-call back for support line

WhatsApp · soon

  • Shared team inbox + macros (order, return, refund)
  • Order confirm / shipped templates
  • COD Day 0 → 3 → 7 reminder engine
  • Return / RMA flow + handoff
  • CSAT after resolve
  • Vertical agent pack ready (BharatOps layer)

Request your free demo

We’ll reply within 1 business day. No spam.

Prefer email? hello@opengrow.ai

All industries